Oriental and Specialty Area Rug Cleaning
Serving Winston-Salem, Lexington, Kernersville, and High Point NC
Oriental Rug fibers are very different from those found in residential and commercial broadloom carpet. There is far more natural fiber such as wool, cotton, silk and jute used in specialty rugs than in broadloom carpet and synthetic rugs. Backings used on Oriental rugs are very different, as natural foundation yarns are more prominent in rugs as opposed to separate synthetic backing fabrics for tufted carpet. The construction of these rugs are very different as well. Woven constructions are most prevalent in area rugs, as opposed to tufting being the dominant construction in the broadloom market. Lastly, the cleaning technology is different as well.
While some rugs may be cleaned onsite at your home or business, it’s best to clean Oriental and specialty area rugs in a specialized off-site facility. Having your rugs cleaned off-site allows us to give them special attention and treatment for a more thorough cleaning, controlled drying, and the use of various tools and processes that are not available on location in your home or office. Your rug will receive our thorough cleaning process to get maximum soil and spot removal for the best results. It is recommended that any rug (as well as carpet) exposed to heavy traffic, be cleaned at least annually. Failure to clean your rug(s) annually may result in permanent damage to the rugs and flooring materials under and around the rug.
Let’s walk through our detailed and thorough area rug cleaning process:
Our technician will arrive at your home at a pre-determined date and time that works best for your schedule to inspect and pick up your rug(s). We offer free pick up and delivery on rug and/or carpet cleaning services over $150 (a $25 transport fee will be added to all rug cleaning services less than $150). During our initial inspection we will gather information on your rug, such as type of rug and inherent characteristics and conditions that will be helpful when cleaning the rug(s) as well as photo document your cherished rug.
Once your rug is delivered to our shop, it will be carefully pre-vacuumed with a Carpet and Rug Institute (CRI)-approved commercial vacuum to remove surface hair, dander, lint and other dirt and debris. Woven rugs, especially hand-knotted wool pile rugs hide substantially more dirt and debris than wall-to-wall carpet. Studies performed by the Eureka Company found that a 9 x 12 rug could hold as much as 87 pounds of dirt. First, we’ll ‘dust’ your rug using the best technique for the type of rug. Gently beating the rug from the backside with a specialized machine allows soils to sift downward and out of the pile. This is the most important step in cleaning any rug, as dry dirt can cut the rug’s delicate fibers and cause premature wear. Following dusting, the rug’s face is vacuumed once again to remove fine particles left on the surface.
Next, we will perform a prolonged colorfastness test to determine which cleaning method to employ to avoid potential color migration problems while achieving the most effective cleaning results. Then we will move on to treating any and all spots on your rug. Any potentially difficult spots will be pre-treated with special solution to increase chances of removal. It’s important to note that most area rugs are made with natural fibers. All of the cleaning agents we apply to your rug have been tested by the WoolSafe Organization (www.woolsafeusa.org). Pre-conditioning your rug prior to cleaning allows the soil to be thoroughly dissolved and emulsified prior to the actual cleaning process for maximum dirt removal. And we not only treat and pre-condition your rug, but also the fringe along the edges of the rug (if applicable).
Bj Tapler2025-03-01Trustindex verifies that the original source of the review is Google. I am so very pleased with the awesome job John did on my carpets. He is very professional and friendly. He explains what he is doing and makes sure you are happy with the cleaning. I recommend everyone to use Spotacular Carpet Cleaning. Cigdem Tschappat2025-01-21Trustindex verifies that the original source of the review is Google. Excellent customer service. Johnny clearly explained the cleaning process for the oriental rugs when he came to my house to pick them up. He said that all the rugs will be tested before cleaning. A couple of days later he informed me that two of my rugs cannot be cleaned as the colors are likely to bleed. He had the rest cleaned within a week. All the rugs were professionally packed and returned to me. The price per square foot is the same no matter what kind of rug you have. On time, reliable and quick service. Shane Howard2025-01-11Trustindex verifies that the original source of the review is Google. Professional, punctual, didn’t waste time. Good communication, excellent service and good pricing. I love helping local small business owners for this type work! This one deserves your business! Brady Huneycutt2025-01-07Trustindex verifies that the original source of the review is Google. Johnny did a great job of cleaning and deodorizing our carpets. He didn’t leave scuffs on the walls or excess water inside or outside the house. He was punctual and kept in great communication with me regarding arrival and completion. I used to clean carpet so I know a professional job when I see one. Michelle Virgo2024-12-30Trustindex verifies that the original source of the review is Google. Quick to respond. Was able to come the same day! Pricing seemed good as far as I know, but most importantly the carpet looks so amazing, I'm going to have to have him come back and do the other carpeted rooms so they all look brand new like that one! Thank you Johnny! Bill Lysse2024-12-20Trustindex verifies that the original source of the review is Google. I cannot praise Johnny and Spotacular Carpet Cleaning enough! I live in an older house with a dog that has stained up the older carpet. Johnny has made everything look brand new! He was great to deal with, the price was impossible to beat, and the finished product is magnificent. If you need any carpets cleaned, Spotacular needs to be your first and only call!! jim brantley2024-12-17Trustindex verifies that the original source of the review is Google. Johnny did an excellent job! The carpets look brand new and the stains are all gone. Very professional and efficient. Would recommend him for all carpet cleaning. Andrea Miller2024-12-16Trustindex verifies that the original source of the review is Google. Carpets look beautiful! Thank you Johnny! I also appreciated the texting option when scheduling, reminders, and general communication. Sue Blanton2024-12-12Trustindex verifies that the original source of the review is Google. Very pleased with the service I received. I definitely recommend this carpet service. Jeffery Crump2024-12-07Trustindex verifies that the original source of the review is Google. Guru is the best a cleaning we have ever had. Do not hesitate to call and have your cleaning spotlessLoad more